Definition: PRINCIPLE 15 - Emphasize Availability and Productivity Over Locality
By Tom Onquit
Modern collaboration tools—video conferencing, shared documents, real-time editing platforms, messaging, and project management systems—have decoupled productive collaboration from physical co-location for knowledge work. Teams can meet, create, review, iterate, and deliver together from any location. In fact, distributed collaboration often enables richer parallel contribution: in a shared digital document, every participant can contribute simultaneously, rather than waiting for a single shared screen in a conference room.
Emphasize Availability and Productivity Over Locality means measuring and managing what actually matters—whether a team member is accessible when needed and whether they are delivering the outputs their work requires—rather than where they are sitting when they do it. Physical presence in an office does not guarantee either availability or productivity. Remote presence, tracked through digital availability signals and daily output review, can be managed just as rigorously and reliably as in-office attendance.
This principle makes one critical distinction: there are roles and tasks where on-site presence is not a management preference—it is a genuine work requirement. Operating physical equipment that cannot be controlled remotely, serving customers who must be seen in person, conducting hands-on inspections, performing clinical or field work, or staffing locations that require physical coverage are all legitimate on-site requirements. For these roles and tasks, being at the work location is not about visibility or control—it is the condition under which the work can be done at all. This principle does not apply to them. It applies to work that can be done from any location but is restricted to one by organizational habit or managerial preference rather than genuine operational need.