Connection to Value: Tailoring and Thinking Ahead

This principle is a direct application of Thinking Ahead—the discipline of planning beyond the immediate task to anticipate risks, dependencies, and failure points before they materialize. Resiliency is not reactive; it is built in advance. It is also an act of Tailoring: resilience structures must be designed to fit the actual people, processes, and platforms of each team and function—not applied as a generic checklist. The goal is a business that can absorb disruption and keep moving forward without major setbacks or delays.